{"id":1299,"date":"2020-05-18T17:33:27","date_gmt":"2020-05-18T20:33:27","guid":{"rendered":"https:\/\/www.opennesstechnology.com\/site\/tutoriais\/\/"},"modified":"2020-05-18T17:34:47","modified_gmt":"2020-05-18T20:34:47","slug":"como-consulto-un-ticket-de-soporte-agrego-informacion-y-respondo-un-ticket","status":"publish","type":"tutoriais","link":"https:\/\/www.opennesstechnology.com\/site\/es\/tutoriais\/como-consulto-un-ticket-de-soporte-agrego-informacion-y-respondo-un-ticket\/","title":{"rendered":"\u00bfC\u00f3mo consulto un ticket de soporte, agrego informaci\u00f3n y respondo un ticket?","raw":"\u00bfC\u00f3mo consulto un ticket de soporte, agrego informaci\u00f3n y respondo un ticket?"},"content":{"rendered":"<p>\u00bfHola todo bien?<br \/>\nMi nombre es Miller, lo ayudar\u00e9 a consultar un boleto, agregar informaci\u00f3n o responder.<br \/>\n\u2022 En el men\u00fa, haga clic en soporte. Ser\u00e1 dirigido a una nueva p\u00e1gina.<br \/>\n\u2022 En el lado izquierdo, en Iniciar sesi\u00f3n, ingrese su correo electr\u00f3nico, contrase\u00f1a y haga clic en Iniciar sesi\u00f3n.<br \/>\n\u2022 La pantalla se abrir\u00e1 con la lista de boletos, haga clic en el boleto que desea consultar, agregue informaci\u00f3n o responda.<br \/>\n\u2022 Ver\u00e1 el contenido del ticket y justo debajo, en Responder, puede incluir la informaci\u00f3n necesaria. Despu\u00e9s de completar este proceso, haga clic en el bot\u00f3n Llamar verde.<\/p>\n","protected":false,"raw":"\u00bfHola todo bien?\r\nMi nombre es Miller, lo ayudar\u00e9 a consultar un boleto, agregar informaci\u00f3n o responder.\r\n\u2022 En el men\u00fa, haga clic en soporte. Ser\u00e1 dirigido a una nueva p\u00e1gina.\r\n\u2022 En el lado izquierdo, en Iniciar sesi\u00f3n, ingrese su correo electr\u00f3nico, contrase\u00f1a y haga clic en Iniciar sesi\u00f3n.\r\n\u2022 La pantalla se abrir\u00e1 con la lista de boletos, haga clic en el boleto que desea consultar, agregue informaci\u00f3n o responda.\r\n\u2022 Ver\u00e1 el contenido del ticket y justo debajo, en Responder, puede incluir la informaci\u00f3n necesaria. Despu\u00e9s de completar este proceso, haga clic en el bot\u00f3n Llamar verde."},"excerpt":{"rendered":"","protected":false,"raw":""},"author":3,"featured_media":0,"template":"","cat_tutoriais":[49],"class_list":["post-1299","tutoriais","type-tutoriais","status-publish","hentry","cat_tutoriais-suporte-ticket"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I consult a ticket on support, add information and answer a ticket? - Openness Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.opennesstechnology.com\/site\/tutoriais\/1299\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I consult a ticket on support, add information and answer a ticket? - Openness Technology\" \/>\n<meta property=\"og:description\" content=\"\u00bfHola todo bien? 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You will be directed to a new page.\r\n\u2022 On the left side, in Login, enter your email, password and click on Login.\r\n\u2022 The screen will open with the list of tickets, click on the ticket you want to consult, add information or answer.\r\n\u2022 You will see the contents of the ticket and just below in Reply you can include the necessary information. After completing this process, Click the Green Answer Call button.","_en_post_excerpt":"","_en_post_title":"How do I consult a ticket on support, add information and answer a ticket?","_en_post_name":"1299","_pt_post_content":"Ol\u00e1, tudo bem?\r\nMeu nome \u00e9 Miller, ajudarei voc\u00ea a consultar um chamado, incluir informa\u00e7\u00f5es ou responder.\r\n\u2022 No Menu, clique em suporte. Voc\u00ea ser\u00e1 direcionado para uma nova p\u00e1gina.\r\n\u2022 No lado esquerdo, em Entrar, digite seu e-mail, senha de acesso e clique em Entrar.\r\n\u2022 A tela abrir\u00e1 com a lista de chamados, clique no chamado que deseja consultar, incluir informa\u00e7\u00f5es ou responder.\r\n\u2022 Voc\u00ea visualizar\u00e1 o conte\u00fado do chamado e logo abaixo em Responder poder\u00e1 incluir as informa\u00e7\u00f5es necess\u00e1rias. Ap\u00f3s realizado esse processo, Clique no bot\u00e3o Verde Responder Chamado.","_pt_post_excerpt":"","_pt_post_title":"Como consultar um chamado no suporte, incluir informa\u00e7\u00f5es e responder um chamado?","_pt_post_name":"como-consultar-um-chamado-no-suporte-incluir-informacoes-e-responder-um-chamado","edit_language":"es"},"_links":{"self":[{"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/tutoriais\/1299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/tutoriais"}],"about":[{"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/types\/tutoriais"}],"author":[{"embeddable":true,"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":2,"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/tutoriais\/1299\/revisions"}],"predecessor-version":[{"id":1301,"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/tutoriais\/1299\/revisions\/1301"}],"wp:attachment":[{"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/media?parent=1299"}],"wp:term":[{"taxonomy":"cat_tutoriais","embeddable":true,"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/cat_tutoriais?post=1299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}