{"id":1609,"date":"2020-07-27T15:10:29","date_gmt":"2020-07-27T18:10:29","guid":{"rendered":"https:\/\/www.opennesstechnology.com\/site\/tutoriais\/\/"},"modified":"2020-08-05T15:48:51","modified_gmt":"2020-08-05T18:48:51","slug":"como-ver-y-editar-tickets-pendientes","status":"publish","type":"tutoriais","link":"https:\/\/www.opennesstechnology.com\/site\/es\/tutoriais\/como-ver-y-editar-tickets-pendientes\/","title":{"rendered":"C\u00f3mo ver y editar tickets pendientes?","raw":"C\u00f3mo ver y editar tickets pendientes?"},"content":{"rendered":"<p>\u00bfHola todo bien?<br \/>\nMi nombre es Miller, lo ayudar\u00e9 a editar y finalizar sus llamadas pendientes.<br \/>\n\u2022 En el Men\u00fa, haga clic en Agenda, justo debajo del calendario, haga clic en Llamadas pendientes.<br \/>\n\u2022 Seleccione el ticket y haga clic en el bot\u00f3n Cambiar. Realice los cambios necesarios y haga clic en Actualizar.<\/p>\n<p>Puede realizar la tarea anterior en el Panel de control.<br \/>\n\u2022 En el men\u00fa, haga clic en Panel de control. En la parte inferior de la p\u00e1gina encontrar\u00e1 llamadas pendientes.<br \/>\n\u2022 Haga clic en ver todo, se lo dirigir\u00e1 al Men\u00fa de pacientes. Filtra los tickets y haz clic en buscar.<\/p>\n","protected":false,"raw":"\u00bfHola todo bien?\r\nMi nombre es Miller, lo ayudar\u00e9 a editar y finalizar sus llamadas pendientes.\r\n\u2022 En el Men\u00fa, haga clic en Agenda, justo debajo del calendario, haga clic en Llamadas pendientes.\r\n\u2022 Seleccione el ticket y haga clic en el bot\u00f3n Cambiar. Realice los cambios necesarios y haga clic en Actualizar.\r\n\r\nPuede realizar la tarea anterior en el Panel de control.\r\n\u2022 En el men\u00fa, haga clic en Panel de control. En la parte inferior de la p\u00e1gina encontrar\u00e1 llamadas pendientes.\r\n\u2022 Haga clic en ver todo, se lo dirigir\u00e1 al Men\u00fa de pacientes. Filtra los tickets y haz clic en buscar."},"excerpt":{"rendered":"","protected":false,"raw":""},"author":3,"featured_media":0,"template":"","cat_tutoriais":[53],"class_list":["post-1609","tutoriais","type-tutoriais","status-publish","hentry","cat_tutoriais-chamados"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to view and edit Pending tickets? - Openness Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to view and edit Pending tickets? - Openness Technology\" \/>\n<meta property=\"og:description\" content=\"\u00bfHola todo bien? Mi nombre es Miller, lo ayudar\u00e9 a editar y finalizar sus llamadas pendientes. \u2022 En el Men\u00fa, haga clic en Agenda, justo debajo del calendario, haga clic en Llamadas pendientes. \u2022 Seleccione el ticket y haga clic en el bot\u00f3n Cambiar. Realice los cambios necesarios y haga clic en Actualizar. Puede realizar &hellip; Continued\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/\" \/>\n<meta property=\"og:site_name\" content=\"Openness Technology\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Adria-Technology-300274200786763\/\" \/>\n<meta property=\"article:modified_time\" content=\"2020-08-05T18:48:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2025\/10\/seo-1200.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/como-visualizar-e-editar-chamados-pendentes\\\/\",\"url\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/como-visualizar-e-editar-chamados-pendentes\\\/\",\"name\":\"How to view and edit Pending tickets? - Openness Technology\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#website\"},\"datePublished\":\"2020-07-27T18:10:29+00:00\",\"dateModified\":\"2020-08-05T18:48:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/como-visualizar-e-editar-chamados-pendentes\\\/#breadcrumb\"},\"inLanguage\":\"es-ES\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/como-visualizar-e-editar-chamados-pendentes\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/como-visualizar-e-editar-chamados-pendentes\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tutoriais\",\"item\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Como visualizar e editar chamados Pendentes?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#website\",\"url\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/\",\"name\":\"Openness Technology\",\"description\":\"Company, USA\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-ES\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#organization\",\"name\":\"Openness Technology\",\"url\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-ES\",\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/seo-696.jpg\",\"contentUrl\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/seo-696.jpg\",\"width\":696,\"height\":696,\"caption\":\"Openness Technology\"},\"image\":{\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Adria-Technology-300274200786763\\\/\",\"https:\\\/\\\/www.instagram.com\\\/adriatechnology\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/adria-technology\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to view and edit Pending tickets? - Openness Technology","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/","og_locale":"es_ES","og_type":"article","og_title":"How to view and edit Pending tickets? - Openness Technology","og_description":"\u00bfHola todo bien? Mi nombre es Miller, lo ayudar\u00e9 a editar y finalizar sus llamadas pendientes. \u2022 En el Men\u00fa, haga clic en Agenda, justo debajo del calendario, haga clic en Llamadas pendientes. \u2022 Seleccione el ticket y haga clic en el bot\u00f3n Cambiar. Realice los cambios necesarios y haga clic en Actualizar. Puede realizar &hellip; Continued","og_url":"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/","og_site_name":"Openness Technology","article_publisher":"https:\/\/www.facebook.com\/Adria-Technology-300274200786763\/","article_modified_time":"2020-08-05T18:48:51+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2025\/10\/seo-1200.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/","url":"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/","name":"How to view and edit Pending tickets? - Openness Technology","isPartOf":{"@id":"https:\/\/www.opennesstechnology.com\/site\/#website"},"datePublished":"2020-07-27T18:10:29+00:00","dateModified":"2020-08-05T18:48:51+00:00","breadcrumb":{"@id":"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/#breadcrumb"},"inLanguage":"es-ES","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/www.opennesstechnology.com\/site\/es\/"},{"@type":"ListItem","position":2,"name":"Tutoriais","item":"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/"},{"@type":"ListItem","position":3,"name":"Como visualizar e editar chamados Pendentes?"}]},{"@type":"WebSite","@id":"https:\/\/www.opennesstechnology.com\/site\/#website","url":"https:\/\/www.opennesstechnology.com\/site\/","name":"Openness Technology","description":"Company, USA","publisher":{"@id":"https:\/\/www.opennesstechnology.com\/site\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.opennesstechnology.com\/site\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-ES"},{"@type":"Organization","@id":"https:\/\/www.opennesstechnology.com\/site\/#organization","name":"Openness Technology","url":"https:\/\/www.opennesstechnology.com\/site\/","logo":{"@type":"ImageObject","inLanguage":"es-ES","@id":"https:\/\/www.opennesstechnology.com\/site\/#\/schema\/logo\/image\/","url":"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2025\/10\/seo-696.jpg","contentUrl":"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2025\/10\/seo-696.jpg","width":696,"height":696,"caption":"Openness Technology"},"image":{"@id":"https:\/\/www.opennesstechnology.com\/site\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Adria-Technology-300274200786763\/","https:\/\/www.instagram.com\/adriatechnology\/","https:\/\/www.linkedin.com\/company\/adria-technology"]}]}},"meta":{"_en_post_content":"Hello, how are you?\r\nMy name is Miller, I will help you edit and finalize your Pending calls.\r\n\u2022 In the Menu, click Agenda, just below the calendar click Pending Calls.\r\n\u2022 Select the ticket and click the change button. Make the necessary changes and click Update.\r\n\r\nYou can perform the task above on the Dashboard.\r\n\u2022 In the Menu, click Dashboard. At the bottom of the page you will find Pending Calls.\r\n\u2022 Click on view all, you will be directed to the Patients Menu. Filter tickets and click search.","_en_post_excerpt":"","_en_post_title":"How to view and edit Pending tickets?","_en_post_name":"1609","_pt_post_content":"Ol\u00e1, tudo bem?\r\n\r\nMeu nome \u00e9 Miller, ajudarei voc\u00ea editar e finalizar seus chamados Pendentes.\r\n\u2022 No Menu, clique em Agenda, logo abaixo do calend\u00e1rio clique em Chamados Pendentes.\r\n<a href=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2020\/07\/chamado-agenda-01.png\"><img class=\"alignnone size-medium wp-image-1627\" src=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2020\/07\/chamado-agenda-01-1024x398.png\" alt=\"\" width=\"1024\" height=\"398\" \/><\/a>\r\n\r\n\u2022 Selecione o chamado e clique no bot\u00e3o alterar. Fa\u00e7a as altera\u00e7\u00f5es necess\u00e1rias e clique em Atualizar.\r\n<a href=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2020\/07\/chamado-agenda-02.png\"><img class=\"alignnone size-full wp-image-1624\" src=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2020\/07\/chamado-agenda-02.png\" alt=\"\" width=\"954\" height=\"558\" \/><\/a>\r\n\r\n<a href=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2020\/07\/chamado-agenda-03.png\"><img class=\"alignnone size-medium wp-image-1626\" src=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2020\/07\/chamado-agenda-03.png\" alt=\"\" width=\"928\" height=\"602\" \/><\/a>\r\n\r\n<a href=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2020\/07\/chamado-pacientes-03.png\"><img class=\"alignnone size-full wp-image-1616\" src=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2020\/07\/chamado-pacientes-03.png\" alt=\"\" width=\"951\" height=\"891\" \/><\/a>\r\n\r\nVoc\u00ea poder\u00e1 realizar a tarefa acima no Dashboard.\r\n\u2022 No Menu, clique em Dashboard. No final da p\u00e1gina voc\u00ea encontrar\u00e1 Chamados Pendentes.\r\n<a href=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2020\/07\/chamado-agenda-04.png\"><img class=\"alignnone size-full wp-image-1628\" src=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2020\/07\/chamado-agenda-04.png\" alt=\"\" width=\"831\" height=\"364\" \/><\/a>\r\n\r\n\u2022 Clique em visualizar todos, voc\u00ea ser\u00e1 direcionado para o Menu Pacientes. Filtre os chamados e clique em pesquisar.","_pt_post_excerpt":"","_pt_post_title":"Como visualizar e editar chamados Pendentes?","_pt_post_name":"como-visualizar-e-editar-chamados-pendentes","edit_language":"es"},"_links":{"self":[{"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/tutoriais\/1609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/tutoriais"}],"about":[{"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/types\/tutoriais"}],"author":[{"embeddable":true,"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":5,"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/tutoriais\/1609\/revisions"}],"predecessor-version":[{"id":1629,"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/tutoriais\/1609\/revisions\/1629"}],"wp:attachment":[{"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/media?parent=1609"}],"wp:term":[{"taxonomy":"cat_tutoriais","embeddable":true,"href":"https:\/\/www.opennesstechnology.com\/site\/es\/wp-json\/wp\/v2\/cat_tutoriais?post=1609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}