{"id":1609,"date":"2020-07-27T15:10:29","date_gmt":"2020-07-27T18:10:29","guid":{"rendered":"https:\/\/www.opennesstechnology.com\/site\/tutoriais\/\/"},"modified":"2020-08-05T15:48:51","modified_gmt":"2020-08-05T18:48:51","slug":"1609","status":"publish","type":"tutoriais","link":"https:\/\/www.opennesstechnology.com\/site\/tutoriais\/1609\/","title":{"rendered":"How to view and edit Pending tickets?"},"content":{"rendered":"

Hello, how are you?
\nMy name is Miller, I will help you edit and finalize your Pending calls.
\n\u2022 In the Menu, click Agenda, just below the calendar click Pending Calls.
\n\u2022 Select the ticket and click the change button. Make the necessary changes and click Update.<\/p>\n

You can perform the task above on the Dashboard.
\n\u2022 In the Menu, click Dashboard. At the bottom of the page you will find Pending Calls.
\n\u2022 Click on view all, you will be directed to the Patients Menu. Filter tickets and click search.<\/p>\n","protected":false},"excerpt":{"rendered":"

Hello, how are you? My name is Miller, I will help you edit and finalize your Pending calls. \u2022 In the Menu, click Agenda, just below the calendar click Pending Calls. \u2022 Select the ticket and click the change button. Make the necessary changes and click Update. You can perform the task above on the … Continua<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","cat_tutoriais":[53],"class_list":["post-1609","tutoriais","type-tutoriais","status-publish","hentry","cat_tutoriais-chamados"],"acf":[],"yoast_head":"\nHow to view and edit Pending tickets? - Openness Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to view and edit Pending tickets? - Openness Technology\" \/>\n<meta property=\"og:description\" content=\"Hello, how are you? My name is Miller, I will help you edit and finalize your Pending calls. \u2022 In the Menu, click Agenda, just below the calendar click Pending Calls. \u2022 Select the ticket and click the change button. Make the necessary changes and click Update. You can perform the task above on the … Continua\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/\" \/>\n<meta property=\"og:site_name\" content=\"Openness Technology\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Adria-Technology-300274200786763\/\" \/>\n<meta property=\"article:modified_time\" content=\"2020-08-05T18:48:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.opennesstechnology.com\/site\/wp-content\/uploads\/2025\/10\/seo-1200.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/como-visualizar-e-editar-chamados-pendentes\\\/\",\"url\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/como-visualizar-e-editar-chamados-pendentes\\\/\",\"name\":\"How to view and edit Pending tickets? - Openness Technology\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#website\"},\"datePublished\":\"2020-07-27T18:10:29+00:00\",\"dateModified\":\"2020-08-05T18:48:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/como-visualizar-e-editar-chamados-pendentes\\\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/como-visualizar-e-editar-chamados-pendentes\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/como-visualizar-e-editar-chamados-pendentes\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tutoriais\",\"item\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/pt\\\/tutoriais\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Como visualizar e editar chamados Pendentes?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#website\",\"url\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/\",\"name\":\"Openness Technology\",\"description\":\"Solu\u00e7\u00f5es para o setor da sa\u00fade\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#organization\",\"name\":\"Openness Technology\",\"url\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/seo-696.jpg\",\"contentUrl\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/seo-696.jpg\",\"width\":696,\"height\":696,\"caption\":\"Openness Technology\"},\"image\":{\"@id\":\"https:\\\/\\\/www.opennesstechnology.com\\\/site\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Adria-Technology-300274200786763\\\/\",\"https:\\\/\\\/www.instagram.com\\\/adriatechnology\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/adria-technology\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to view and edit Pending tickets? - Openness Technology","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.opennesstechnology.com\/site\/pt\/tutoriais\/como-visualizar-e-editar-chamados-pendentes\/","og_locale":"pt_BR","og_type":"article","og_title":"How to view and edit Pending tickets? - Openness Technology","og_description":"Hello, how are you? 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Realice los cambios necesarios y haga clic en Actualizar.\r\n\r\nPuede realizar la tarea anterior en el Panel de control.\r\n\u2022 En el men\u00fa, haga clic en Panel de control. En la parte inferior de la p\u00e1gina encontrar\u00e1 llamadas pendientes.\r\n\u2022 Haga clic en ver todo, se lo dirigir\u00e1 al Men\u00fa de pacientes. Filtra los tickets y haz clic en buscar.","_es_post_excerpt":"","_es_post_title":"C\u00f3mo ver y editar tickets pendientes?","_es_post_name":"como-ver-y-editar-tickets-pendientes","_pt_post_content":"Hello, how are you?\r\nMy name is Miller, I will help you edit and finalize your Pending calls.\r\n\u2022 In the Menu, click Agenda, just below the calendar click Pending Calls.\r\n\u2022 Select the ticket and click the change button. Make the necessary changes and click Update.\r\n\r\nYou can perform the task above on the Dashboard.\r\n\u2022 In the Menu, click Dashboard. 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